November 5, 2009 by Leslie Nolen | Radial
It’s happened to all of us – we hire a new employee who later turns out to lack knowledge vital to our health club, yoga studio or wellness center – such as the latest conditioning research, healthy nutrition principles, or even basic customer service.
Making a decision to end an employee’s tenure can be painful and emotional. Use this flowchart to make a clearheaded decision on your employee’s future.
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Tags: development, employee, firing, flowchart, termination, training
Posted in People Management, Resources | Leave a Comment »
October 28, 2009 by Leslie Nolen | Radial
Thanks for the great feedback on the H1N1 article and free posters. By now it’s clear that vaccine output is much lower than predicted, making old-fashioned prevention is even more important.
So, this week we’ve added free evidence-based handwashing posters.
Display them as follows, based on research into which messages work best for women vs men:
- The first poster goes next to the entrance of both restrooms.
- the second poster goes on the mirror in the women’s restroom
- and the “eat it later” poster goes in the men’s room.
How are you encouraging customers and staff to stay home if they feel sick, and wash their hands throughout the time they spend in your business?
Tags: clinic, h1n1, handwashing, health club, prevention, swine flu, wellness center, yoga studio
Posted in General Management | Leave a Comment »
October 27, 2009 by Leslie Nolen | Radial
Tags: best practices, duluth, health club, marketing, penzeys, retail, subway, title 9, wellness center, yoga studio
Posted in Sales & Marketing | Leave a Comment »
October 17, 2009 by Leslie Nolen | Radial
The old rule: Your business could feature an unusually successful customer testimonial as long as you included a disclaimer stating “these results not typical”.
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Tags: advertising, blogger compensation, celebrity endorsement, FTC, testimonial, weight loss
Posted in Sales & Marketing, Weight Mgt & Obesity | Leave a Comment »
October 8, 2009 by Leslie Nolen | Radial
Yep, October is Breast Cancer Awareness month. And of course it’s a natural PR opportunity for many health and wellness businesses.
If you didn’t plan anything in advance, consider one of these last-minute promotions to boost the image of your health club, yoga studio or wellness center as a business that gives back.
Get the full list here.
And add your ideas below to enter our drawing for a free review of your health or wellness newsletter.
Tags: breast cancer awareness, health club, pink ribbon, promotion, publicity, wellness center, yoga studio
Posted in Sales & Marketing | 1 Comment »
October 1, 2009 by Leslie Nolen | Radial
If you’re like most business leaders, your project list keeps getting longer…but your days are still only 24 hours. Delegation to others – whether it’s to employees or outside professionals – is a key tool in expanding your ability to get business results because it lets you tap into the capabilities of others.
Tags: assignment, delegation, evaluation, performance management
Posted in General Management, People Management, Resources, Uncategorized | 1 Comment »
September 15, 2009 by Leslie Nolen | Radial

From the School Nutrition Association’s Summer Convention in Las Vegas.
Write a funny or clever caption in the Comments section and win something small, but fun!
Posted in Weird, Wacky, or Just Plain Funny | 4 Comments »
August 24, 2009 by Leslie Nolen | Radial
Check out our list of top books on prevention and self-care, some from subscribers and a couple from me. And, if you have any health and wellness book recommendations, leave them in the comments section and we’ll send you a tiny (but fun!) freebie!
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Tags: book review, health, prevention, self-care, stress reduction
Posted in Healthful Eating, Mind-Spirit, Physical Activity, Resources, Weight Mgt & Obesity | Leave a Comment »